How to make a Basic or PRO membership.
After login on your owner account, in the top right corner, you can see your Account name (the name you wrote under sign up).
Click this and choose `Edit Account`.
Now choose the membership you want to buy.
If you need help, please contact our support.
What is VictorChat?
VictorChat is a support system that gives you the opportunity for free to offer online chat support on your websites.
You go into direct dialogue with your visitors, which avoids waiting time for your visitors which is otherwise normal by email support.
What does SAAS means?
SAAS (Software as a service) means that all code is on the VictorChat server.
Except for a small piece of HTML code needed for displaying the chat window on your website, blog or webshop.
Is VictorChat free?
Yes, you are able to use our FREE version, which means you for no cost can offer Chat support to your website, blog or webshop.
Difference between: Free, Basic and PRO
All users start as Free profiles (Except, if there is a trial period).
If you want more functions the offered in the Free profile, please try either Basic or PRO.
Read more about their differencies under Features.
7-days free PRO membership
After sign up all new users are given a 7-days free PRO membership.
After end trial period the user profile is set to Free (if the user has not got a Basic or PRO membership before end period) .
Meaning that you are not able to use features that are in the PRO membership, unless you get the PRO membership.
What is Departments?
Create several departments in the same way as in a business, where there is a department for 1 line og 2nd line support and billing.
What is Agents?
The agent profile is the profile used for supporting/helping visitors on your website, blog and webshop.
Use VictorChat on multiple websites, blogs and webshops
All you need to use VictorChat on multiple websites, blogs and webshops is to add a small piece of HTML code.
Go to Integrations & Plugins to see if we have a plugin for your website, blog or webshop.
Setup VictorChat on your website, blog and webshop
After login on your user profile - On the dashboard you can see a Step By Step instruction on how to setup VictorChat on your website, blog and webshop.
Or go to Integrations & Plugins to see if we have a plugin that can make the setup even easier.
If you need help, please contact our support and ask them to do the setup for free.
You are able to pay using PayPal, Master Card and VISA on VictorChat.
We are in the near feature, looking into other payment methods as well.
DKR & USD Currency
You are able to pay in the danish currency DKR, or in the American currency USD.
You are to pay in the currency of your land if possible.
We are in the near feature, looking into payment in other currencies as well.
VictorChat works on
Computers, laptops, tablets and smartphones (Iphone & Android).
By default VictorChat works in these browsers; Google chrome, Firefox, Internet Explorer (from version 10), Opera, Maxthon and Safari.
We are proud to say, that VictorChat has got an App - which will make your experience with using VictorChat all the more better.
Go to Our Apps to read more and to download it.